Privacy Policy

Effective Date: August 2, 2026

Introduction

This Privacy Policy explains how Souhayla Enterprise LLC ('Sue's Collection', 'we', 'our', or 'us') collects, uses, discloses, stores, and protects your personal information when you visit www.suescollection.com, create an account, make a purchase, subscribe to marketing communications, or otherwise interact with our Website.

Business Information

Souhayla Enterprise LLC
6441 Inkster Rd., Suite #230
Bloomfield Hills, MI 48301
Website: www.suescollection.com
Email: contact@suescollection.com
Phone: (702) 344-9339

Information We Collect

We may collect information you provide directly, including your name, billing and shipping addresses, email address, phone number, account credentials, order history, payment confirmation information, communications with customer service, reviews, and information you voluntarily submit.

Information Collected Automatically

When you use our Website, we may automatically collect your IP address, browser type, operating system, device identifiers, pages viewed, referral URLs, approximate location, cookies, pixels, analytics information, and interaction data.

Payment Information

Payments are processed by secure third-party payment providers. Sue's Collection does not store complete credit or debit card numbers. Payment processors handle your payment information according to their own privacy policies.

Children's Privacy

Our Website is not intended for children under 13 years of age, and we do not knowingly collect personal information from children under 13.

How We Use Your Information

We use your personal information to process orders, provide customer service, communicate with you about purchases, verify payments, prevent fraud, personalize your shopping experience, improve our Website, fulfill legal obligations, and operate our business.

Marketing Communications

With your consent where required by law, we may send promotional emails, newsletters, product announcements, special offers, and marketing communications. You may unsubscribe at any time using the unsubscribe link included in our emails or by contacting us at contact@suescollection.com.

SMS Communications

If you choose to receive text messages, we may send order updates, customer service notifications, and promotional messages. Message and data rates may apply. You may opt out at any time by replying STOP to any marketing text message.

Cookies and Similar Technologies

Our Website uses cookies, web beacons, pixels, local storage, and similar technologies to remember your preferences, improve Website functionality, analyze traffic, personalize content, measure advertising performance, and enhance your shopping experience.

Types of Cookies We Use

We may use essential cookies, functionality cookies, analytics cookies, performance cookies, advertising cookies, and social media cookies. Some cookies are placed by trusted third-party service providers.

Analytics

We may use analytics providers such as Google Analytics, Shopify Analytics, Microsoft Clarity, Meta Pixel, TikTok Pixel, and similar technologies to understand Website usage, improve user experience, measure marketing effectiveness, and optimize our services.

Advertising and Remarketing

We may use advertising partners to display personalized advertisements on third-party websites and social media platforms based on your interactions with our Website. These partners may use cookies and similar technologies to provide interest-based advertising.

Shopify and Third-Party Providers

Our online store is powered by Shopify. We also use third-party service providers for payment processing, shipping, email communications, analytics, marketing, customer support, fraud prevention, and business operations. These providers receive only the information reasonably necessary to perform their services on our behalf.

Your Marketing Choices

You may opt out of promotional emails, adjust your cookie preferences where available, modify browser cookie settings, or contact us to update your communication preferences. Transactional emails related to orders and account activity will continue to be sent when necessary.

Sharing of Personal Information

We do not sell your personal information. We may share your information with trusted service providers who perform services on our behalf, including payment processors, shipping carriers, website hosting providers, customer support platforms, email and SMS providers, fraud prevention services, analytics providers, advertising partners, and other vendors necessary to operate our business. These providers are contractually required to safeguard your information and use it only for the services they provide.

Legal Disclosures

We may disclose your personal information when required by law, court order, subpoena, governmental request, or other legal process, or when we believe disclosure is necessary to protect our rights, property, customers, employees, or the public, or to investigate suspected fraud or unlawful activity.

Business Transfers

If Souhayla Enterprise LLC is involved in a merger, acquisition, asset sale, financing, reorganization, or similar business transaction, your personal information may be transferred as part of that transaction, subject to applicable privacy laws.

International Data Transfers

Although Sue's Collection is based in the United States, your information may be processed or stored in countries where our service providers operate. By using our Website, you acknowledge that your information may be transferred outside your country of residence, subject to appropriate safeguards where required by law.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, enforce our agreements, and maintain appropriate business records. When information is no longer required, it will be securely deleted, anonymized, or otherwise disposed of in accordance with applicable law.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no method of electronic transmission or storage can be guaranteed to be completely secure.

Your Privacy Rights

Depending on your jurisdiction, you may have rights regarding your personal information, including the right to access, correct, update, delete, restrict processing, object to certain processing, or request a copy of your personal information. We will respond to verified requests in accordance with applicable law.

California Privacy Rights (CCPA/CPRA)

California residents may have additional rights under the California Consumer Privacy Act (CCPA), as amended by the California Privacy Rights Act (CPRA). These rights may include requesting access to personal information we collect, requesting deletion or correction of personal information, obtaining information regarding categories of data collected or disclosed, and exercising these rights without discrimination.

Nevada Privacy Rights

Nevada residents may request that we not sell certain covered information as defined under Nevada law. Although Sue's Collection does not currently sell personal information, Nevada residents may contact us regarding their privacy rights.

EEA, UK, and Other International Privacy Rights

Where applicable, individuals located in the European Economic Area, the United Kingdom, Switzerland, or other jurisdictions with applicable privacy laws may have additional rights concerning their personal information, including rights to data portability, restriction of processing, withdrawal of consent where applicable, and the right to lodge a complaint with the appropriate supervisory authority.

How to Exercise Your Privacy Rights

If you wish to access, correct, update, delete, or otherwise exercise any privacy rights available under applicable law, please submit your request by emailing contact@suescollection.com. We may request additional information to verify your identity before fulfilling your request.

Identity Verification

To protect your personal information, we may require reasonable verification before processing privacy requests. We may decline requests that cannot be verified or are otherwise exempt under applicable law.

Do Not Track and Global Privacy Control

Our Website may not respond to browser 'Do Not Track' signals. Where required by applicable law, we will honor valid Global Privacy Control (GPC) signals or other legally recognized preference mechanisms.

Third-Party Websites

Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices, security, or content of those third parties. We encourage you to review their privacy policies before providing personal information.

Changes to this Privacy Policy

Souhayla Enterprise LLC may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or services. Any updates will be posted on this page with a revised Effective Date. Your continued use of the Website after changes become effective constitutes acceptance of the updated Privacy Policy.

Your Choices

You may update your account information, unsubscribe from marketing emails, withdraw marketing consent where applicable, manage cookie preferences through your browser settings, or contact us to request changes to your personal information, subject to applicable law.

Contact Information

If you have questions about this Privacy Policy or our privacy practices, please contact:
Souhayla Enterprise LLC
6441 Inkster Rd., Suite #230
Bloomfield Hills, MI 48301
United States
Website: www.suescollection.com
Email: contact@suescollection.com
Phone: (702) 344-9339

Final Provisions

This Privacy Policy forms part of the legal policies governing the use of www.suescollection.com together with our Terms & Conditions, Return & Exchange Policy, Shipping Policy, and any other policies published on the Website. If any provision of this Privacy Policy is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Third-Party Service Providers

To operate our Website and provide our products and services, Sue's Collection may share limited personal information with trusted third-party service providers that perform services on our behalf. We only share the information reasonably necessary for these providers to perform their services and require them to protect your information in accordance with applicable law.

Depending on how you interact with our Website, we may use service providers in the following categories:

• E-commerce Platform: Shopify
• Payment Processing: Shopify Payments, PayPal, Shop Pay, and other payment providers made available during checkout
• Shipping and Order Fulfillment: USPS, UPS, FedEx, DHL, and other shipping or logistics providers
• Email Communications: Shopify Email, Klaviyo, or other email marketing providers
• SMS Communications: Shopify SMS, Klaviyo SMS, or other messaging providers, where applicable
• Website Analytics: Google Analytics, Shopify Analytics, Microsoft Clarity, or similar analytics services
• Advertising and Remarketing: Meta (Facebook/Instagram), Google Ads, TikTok Ads, Pinterest, Microsoft Advertising, or other advertising partners that help us measure campaign performance and display relevant advertisements
• Fraud Prevention and Security: Services used to detect fraudulent transactions, protect customer accounts, and maintain Website security
• Customer Support: Customer service platforms used to respond to inquiries and provide support

We may add, replace, or discontinue third-party providers as our business evolves. The categories of providers described above may change without prior notice. We encourage you to review the privacy policies of these third-party providers to better understand how they process your information.