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We usually reply within one business day or less.
Contact Sue’s Collection
We’d love to hear from you.
A shade question, styling idea or a little help with your order — let’s talk.
Let’s talk
Have a question about your shade, your order, or your next look? We’d love to help.
Mon–Sun · 9am–6pm · 6441 Inkster Rd Ste 230, Bloomfield Township, MI 48301
A personal connection
Call our team
Always happy to chat.
Here for you
Monday–Sunday, 9am–6pm.
6441 Inkster Rd Ste 230, Bloomfield Township, MI 48301
Your questions, answered
We’re here to help you find your perfect fit.
Will the colour match my hair?
Each product lists its shade so you can match it to your own hair. If you're unsure which is closest, send us a photo at contact@suescollection.com and we'll happily help you choose.
How long will my order take to arrive?
We process orders within 1–2 business days. Standard US shipping then takes about 3–5 business days. As soon as your order ships, we'll email you a tracking link so you can follow it to your door.
How do I return my order?
Please review our Return & Refund Policy for eligibility and time limits, then contact our team before sending an item back.